Position Details
Essential Duties and Responsibilities
- Compile Production inventory to save and email to sales
- Print all sales orders and bills of lading if not printed already. File them in the appropriate place:
- Place all printed PO’s on top of the Pick up list binder which is to the right of the inventory control manager.
- Frozen orders to Frozen Rack and 1 copy to Inventory Control
- Extra Service
- Attach original customer BOL to our original sales order and place in Extra Service slot
- 1 copy of customer BOL & sales order to Inventory Control
- Make sure X-Ser. Is billed the day it is completed
- Fresh Orders
- Put in slot for correct ship day
- Reach out to AR for orders on hold
- Write all sales orders onto the order board
- Provide copy of frozen orders to Inventory Control Manger
- Notify sales team of any shortages or cancellations
- Handle incoming calls from customers and Pier fish Sales team about their orders
- Offer superior customer service and resolution to questions, concerns, etc.
- Run Open Order Status Checks at minimum 3 times daily
- 7AM
- Before you leave for lunch
- Before Boston truck leaves (S/R manager)
- End of day before packers leave (11-3pm)
- Complete sales order info and fill out bills of lading for all shipments
- Properly identify product, case count, weight, etc.
- Enter lot numbers, COO and method of production, temp recorders onto paperwork
- Correctly enter all Temp recorder information into proper online portal
- Maintain Innova Production software
- Enter orders into Innova Packing
- Assign lot numbers to the right packing stations
- Print out tally sheets and staple to each random weight order
- Order consumable packaging for production needs
- Organize and maintain utility rack in production office
- End of Day Process
- Before departing for the day, follow up to ensure paperwork is all set and notify team what is left to be completed
- Send copies of finished BOL’s to Sunnyside & NWD trucking
- Properly handle and document small sales at the counter in the production office
- Weekend work as required
- Make sure backup and updated on any new SOP’s
- Will be required to perform other duties as requested, directed or assigned
Job Knowledge, Skills and Abilities
- Basic knowledge of the products, production processes and other techniques for maximizing the level of production
- Ability to communicate clearly via email
- Ability to work alone and as a member of the team
- Awareness of sanitation and hygiene procedures and practices
- Ability to write and read in English required
- Computer skills, including Microsoft Office Products and SeaSoft
- Concern for the safety of self and co-workers and a responsible attitude
Training Requirements
- General safety, sanitation and hygiene procedures
- Product/production processes
- GMP’s, SSOP’s, SeaSoft, Spreadsheet Data Entry
Personal Protective Equipment
- Use of hair net, work boots, and frock is required
Work Environment
The facility is a wet and cold environment. Loose fitting clothes and jewelry are not permitted.

